About Us

Tim Slattery, Chief Executive Officer

CFS was established in 1990 in order to meet the needs of Tim’s first and only client, Fujifilm. What began as a mission to provide exceptional fulfillment services for a single customer, has evolved into a state-of-the-art operation that serves hundreds of clients nationwide.

Eager to meet the ever-changing demands of the businesses we serve, Tim expanded the CFS footprint from a warehouse fulfillment center to a solutions provider that delivers a broad range of services including, print, direct mail, event support and promotional items.

In growing CFS to a multi-million-dollar company, Tim has always maintained a hands-on management style, ensuring that the company’s collaborative culture, and standard of excellence continue to WOW our clients, Tim has a bachelor of Science in Business Administration, with a concentration in Computer Information Systems from Bryant University.

As a cancer survivor Tim has volunteered and donated both time and resources to the Dana-Farber Cancer Institute and The American Red Cross, as well as to other organizations.

Greg Jezard, President

Greg has served in his leadership role at CFS for almost 25 years. As President, Greg spearheads all sales and business development efforts, ensuring that CFS delivers on its core values and mission to support our clients in any way needed. Greg prides himself on taking the time to listen and understand each client’s needs and collaborate with them to come up with effective business solutions. It’s this genuine interest that he takes in each interaction that has helped Greg to foster strong relationships with our clients, and that has been a key driver of growth for the CFS business.

Greg remains personally vested in our clients’ businesses and volunteers at many events including The Jimmy Fund Scooper Bowl and Dana-Farber Radio Telethon, in support of their leadership in cancer care and research.

Tony Pires, Director of Operations

Tony has over thirty years of experience in print management, marketing, and direct mail. As Director of Operations, Tony leads our team of client service managers, technology administrators, digital print and copy center employees, and warehouse and fulfillment staff.

Tony previously owned Professional Business Solutions which was acquired by CFS in 2014. Tony has managed every aspect of the print industry from sales and production to business development, and marketing.

His leadership at CFS is instrumental in driving new business and strategic partnerships for the company, and ensuring that our day to day operations run smoothly and deliver on our corporate mission.

Tony graduated from Bridgewater State University with a degree in Aviation Management. Prior to launching his print career, Tony served as an Officer in the Army National Guard.

His love of work, kids and life is exemplified through his volunteer work with the SMILES Mentoring initiative, and with The Big Brothers Big Sisters program; as well as through two books he has published titled “The Upside of Life (Discover a Happier you)” and “Successful Marketing Ideas”.

Kelly Newcomb, Vice President Strategic Initiatives

Kelly is an accomplished leader with a background in fulfillment and project management. She has been part of the CFS team for 17 years, and has had a major impact on the company’s growth. Kelly is responsible for the development and execution of strategic plans related to sales, technology and process initiatives. As part of her role, Kelly takes the lead on all new client launches, including onboarding and implementation. Kelly is the creator of the CFSprocess+, which is our innovative client focused business mapping methodology.

Prior to joining CFS, Kelly was the Director of Client Services at LIDS Sports Group, where she was responsible for the development and execution of strategic business plans related to customer care, online business strategy, order fulfillment, and affiliate programs. Before joining LIDS Sports Group, Kelly spent seven years as the Director of EDI Operations at Reebok, managing the day to day operations of a $250 million order fulfillment process.

Kelly has a Bachelor of Business Administration from the University of Massachusetts, Amherst. She is also a Certified Lean Six Sigma Yellow Belt. In her spare time, Kelly serves as a board member and volunteer for The Hannon Foundation, a local nonprofit dedicated to assisting families who find themselves in financial crisis due to unexpected events such as loss of employment or illness.

Susan Donoghue, Controller

Susan joined CFS in 2016. As Controller, Susan manages Accounting, Payroll, Human Resources, and all areas related to financial compliance and reporting.

Susan’s experience in Corporate Accounting spans 25 years, and has been highly concentrated in the non-profit sector, working for organizations including Madison Park Development Corporation, Save the Bay, Mass Housing Partnership, and MSPCA/Angell.

Susan graduated from Salem State College with a Bachelor of Science in Finance, and has completed graduate level coursework in Accounting, Finance and Management.

Karen Rudenstein, Marketing/PR Manager

Karen joined CFS in early 2019 to head up marketing and PR efforts. Karen brings over fifteen years of experience in advertising and marketing. She has worked at globally recognized advertising agencies including DDB, New York and Hill, Holliday, managing business development efforts that resulted in millions of dollars in new account billings. Karen also logged nearly ten years on the client side, managing international brands at LoJack and Hasbro.

She proudly volunteers her personal time working with The Friendship Circle of Sharon, a local nonprofit organization dedicated to creating inclusive programs that support children with special needs.

Maria Botsch, Client Solutions Manager

Maria joined CFS in 2008 as Client Coordinator, and swiftly climbed the ranks as a result of her outstanding service and management skills. She previously spent seven years applying her proficiency with data and analysis to her Inventory Management role at CVS Corporation.

As Client Solutions Manager, Maria leads a team of six staff in servicing all CFS direct mail, print and fulfillment clients. In addition to leading the Client Services department, Maria works with the Executive, Operations and Sales teams to manage processes, cost efficiencies, and to optimize service delivery that has helped CFS to achieve record-setting client satisfaction results.

Maria is a certified Mail Professional through Idealliance, and stays up-to-date with USPS regulations ensuring all jobs are in compliance with the latest mail standards. Her strong leadership and project management skills, help ensure that all client projects are delivered accurately and on time.

Laura Trombetta, Operations Manager

Laura has over 30 years of experience in the supply chain, marketing, and print industries. Laura and her team manage all aspects of production – from print and bindery, through kitting, assembly, and direct mail execution.

Laura’s focus on efficiency has driven her to implement new processes and procedures that have improved workflow efficiencies and reduced costs for both the companies she has worked for, and for the clients they serve. Laura has also mentored and trained large groups of cross-functional employees to ensure organization-wide adoption of practices that ultimately boost productivity and improve profit margins.

Laura is well-versed in a range of software solutions customized for inventory and order management, mailing, shipping, and fulfillment. She has completed Six Sigma courses on methodologies for improving business processes, and has undergone OSHA training for safety compliance.

Brian Weiner, Vice President, Digital Solutions

Brian has been in the communications industry since 1990, when he began his career as President of The KMS Companies in Woburn, Massachusetts. At KMS, he introduced the company to the rising demand-based digital print arena, which ultimately secured KMS’s successful leadership position in the industry.

In 1992, Brian began his own company, Noalart Graphics, Inc., which ultimately became one of the top five all-digital printing facilities in the country. He sold Noalart in 2000 to a publicly traded corporation, and spent the next three years in service as a board member and active volunteer for various nonprofit organizations.

During this hiatus from ownership, Brian saw the potential of blending the technologies that had been the basis of his success at Noalart, with state-of-the-art variable data technology for the benefit of non-profits. The One to One Group was born of that concept in 2003. After over a decade, Brian sold his interest in One to One and relocated to his family home on Cape Cod. He joined CFS in 2018 to spearhead the Direct to One offering that applies personalized messaging to direct mail campaigns that have proven to increase response rates, yielding nearly $300 million in revenue for a diverse cross-section of nonprofit clients.

Bill Miller, Vice President

Bill started his career as Director of Customer Technical Services at James River Corporation in Berlin NH. After ten years in his role, he joined his father-in-law at New England Professional Systems (NEPS) in 1991 and took over the business the next year. Bill grew NEPS to a leading regional provider of direct mail and fulfillment services. After 28 years as Owner and President, Bill sold NEPS to CFS and joined the CFS team to ensure a seamless transition for his clients. He also took on Business Development responsibilities, and remains committed to leveraging his teams’ direct mail expertise to deliver best-in-class mailing services for all CFS clients.

Bill earned a Bachelor of Science in Biology from Bates University, and a Master’s degree in Paper-Science and Technology from Lawrence University.

John McDonald, Vice President

John was a Founder and Principal of The Field Companies Fulfillment Center, a national mailing and fulfillment leader, for over 40 years. He joined CFS when The Field Companies was acquired by CFS in January of 2020. John has been a Greater Boston Postal Customer Council (PCC) Board Member for almost 30 years, and is a former Industry Co-Chair. He has also been active in the PCC as a speaker, served as chair for the Greater Boston PCC golf tournament and was on the scholarship committee.

A graduate of Middlebury College and Suffolk Law School, he has been active in many local organizations, especially local youth sports. A supporter of the Dana-Farber Cancer Institute, John has run the Boston Marathon twice for the DFCI marathon team and has been a 19 year participant in the Pan Mass Challenge.

Kevin McDonald, Vice President