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Do You Have a Fulfillment Checklist?

Do you lay awake at night worrying about your fulfillment service provider? Leaders in the fulfillment industry provide the following, does yours?

• A clean, organized fulfillment center with secure storage for high value items.
• A Client Solutions Executive dedicated to you and your program, someone who knows your product and business as well as you do.
• Customized and branded on-line storefronts with product images as well as PDF download and print on demand capabilities.
• On-line access to real-time & intelligent inventory, order and usage reports, coupled with assistance analyzing usage and forecasting future inventory needs based on past ordering trends.
• A team of service professionals answering every call, rather than a maze of automated prompts ending in voicemail.
• Analysis of your program requirements resulting in a documented process solution and a roadmap for future cost saving recommendations (ours is called CFSprocess+, all new clients receive one).
• Inspection of inventory upon arrival, to ensure your product is damage free.
• The ability to accommodate last minute shipping requests and/or same day project completion.
• Expertise to handle international shipments – from the required documentation to navigating customs.
• Expertise with multi-channel marketing support to increase your revenue and build relationships.
• One stop shopping for other services such as print, direct mail, signage, promotional items, event support, packaging and assembly.
• A backup generator supplying power to the entire building, as well as a documented business continuity and disaster recovery plan. Which equals zero downtime.

If you answered “NO” to two or more of the statements above, contact us today for help!